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COVID-19 November Update

We are open and continue to operate online.

 

As you will know HM Government have announced that, with effect from 5th November, a new Lockdown has been mandated for all non-essential retail.  It is therefore important to explain our response with regard to safeguarding our customers, our employees and our business.

 

 

From the 5th November, our Aftersales departments will remain open and work as normal in line with HM Government advice.  This is particularly important for many customers who have already extended their MoT or who are due an MoT this month.  We’ve already refined our response to Covid-19 and our Aftersales departments, which have been fully operational for many months, remain clean and Covid-19 secure.  Social distancing, sanitising, screens and the wearing of masks is now a way of life for our teams.

 

Also from 5th November, car showrooms and Used car display areas have been asked to close by HM Government.  However, we are permitted to sell ‘remotely’ using the technology that has become common place over recent months.  In addition to the telephone we can provide video links for you to meet and talk to our sales teams (who will remain working in offices away from the showroom) and importantly we will be able to provide detailed videos to show any car in virtually the same detail as usual.

 

HM Government advice also confirms that customers can still collect a car which has been purchased either online or via telephone directly from our Centre’s.  Any such delivery from our business is now conducted with full social distancing practices remaining in place to ensure the safety of our customers and our employees. Home delivery options will also be available and handled in a Covid-19 safe manner. 

 

Thank you for your understanding as we have worked hard to ensure our Centre’s practice social distancing and are a safe place to work and to visit.  For any information regarding Sales, Service or Parts please telephone the usual numbers or contact us on the emails below.

 

 Call 01582 590700 or email heretohelpluton@specialistcars.co.uk

Clive Fletcher & Michael Donovan

Group Managing Directors