They did what they said they would do in a timely fashion

No complaints

Broken promises

I think they were short of staff! Had to wait a long time to be served. Supplied a company car, eventually, but didn't run through where everything was, was frustrated so I walked!! Just wasted my time and theirs!!

It was an extremely long wait because of staff shortages I believe

Changed from less than helpful dealer at Bedford after nearly 20 years and wished i had changed before.!!!!

Attentative, friendly service.

informative and thorough

Car was collected and service was performed well.

Very happy

Very efficient and helpful

Great communications, great service from Butch, car spotless on collection.

Completed MOT in good time. Staff at reception very friendly and helpful, staff processing papers and payment very friendly and helpful.

Very good love the complementary car wash, but service count down was not reset

As above and even had my car cleaned!

Again service very professional and informative

Was kept up to date with what was happening with the repair.

Excellent communication and service provided including collecting my car from home.

Quicker than expected delivery and regular updates on progress of the car.

Again just having to make a second visit.Butch was very helpful.

Service manager was proactive - I was kept well informed and, even though the car had to stay in for another night, the whole process was made as hassle free as possible.Great service - thank you!

Customer service is excellent, especially the service to collect my car for her MOT and drop her back afterwards.

Everything taken care of with no issues