Excellent customer service.

Generally good, but need more staff to pickup phones.

Easy booking process and car was ready on time

A was very pleased with the service in the showroom and the waythe Mini arrived on time can not ask for more.

Efficient and good communication

The service was carried on time and the valet was of the highest standard.

Pleasant friendly helpful

In general terms we have received very good service so far. A fuller explanation at the outset of our rights and duties as lessees might have been preferable. We understand that the relevant staff member who dealt with our applicati has since retired

I thought the exhaust was a bit noisy and mentioned this and they checked it out and gave it the okay when they did the health check

very professional

Work took a lot longer than I was told. No one came to update me as to how long it will be until I can take my car.

Ditto

The members of staff in the service department were very nice and efficient and my car was finished on time and was washed too.

always friendly and knowledgeable.

Good communication along the way and did what was expected