The members of staff in the service department were very nice and efficient and my car was finished on time and was washed too.
always friendly and knowledgeable.
Good communication along the way and did what was expected
Lied to about my first service being included. Nobody cared when I explained what I was told originally.
Picked car up and brought it back early
Efficient and polite service. Waiting in a comfortable area
They are very professional. I like the fact that they offer to wash the car when ever I go. The quality of their coffee is excellent.
Chloe Radford kept in contact and sent videos to show me the cars progress from start to finish and on the day I collected it it was raining and miserable but she had the car all ready inside the showroom and she videos me uncovering my new car it wa
I had an issue and it was fixed.
As the above
Staff were very helpful but not pushy, open and honest and the car lives up to my expectations
As I said before all staff friendly, helpful and not pushy at all
I had no problems at all.
they go out of their way to make life easy. lovely friendly staff.
Despite the low mileage (5100 miles in 2 years from new)the windscreen wipers squeaked and were replaced at my expense.The replacements still squeak.
The rep for Mini couldn't have been more helpful. A credit to Mini.
My only disappointment is my mini didnt come with car mats as agreed. 3 weeks later I am still waiting for them to arrive.
From the ease, convenience and communication, it really is perfect.