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Customer Reviews.

service

4

Because they done what said they were gonna do nothing more nothing less

06 February 2018

service

5

On time performance, helpful and friendly

06 February 2018

service

5

They are very professional well presented and talked to you so you could understand everything that was going on

02 February 2018

sales

5

The whole experience was efficient and we felt extremely comfortable with the process of getting our new mini.

01 February 2018

service

5

All staff are extremely helpful and polite and made you feel welcome

30 January 2018

service

4

Ok. I wasn’t offered a courtesy car even though I said I was on holiday and a bit stuck without one. A case of ‘if you don’t ask you don’t get’

23 January 2018

service

5

No complaints

23 January 2018

sales

4

Sales person was very knowledgeable and friendly, only slightly negative point was the finance option (item 1b).

23 January 2018

service

5

Efficient, courtesy car supplied and good communication

21 January 2018

service

5

Phoned and problem resolved on the same day!

19 January 2018

service

5

Very good customer service.Courtesy car provided.Car returned clean and running perfect!

14 January 2018

sales

5

The staff made us feel special,like it wasn't about the sale.we even had an unveiling of the car when we came to pick it up.

11 January 2018

service

3

this was for a 'pit stop' wait in the showroom appointment for a brake fluid change. I arrived promptly for my pre-agreed appointment and had to wait for 2.5 hours. My BMW X5 had a brake fluid change at Rybrook BMW and this took less than 20 minutes.

05 January 2018

service

5

What more can I say. Just about the best decision I have made is to purchase my Mini. At the time Joe, who was located at the time in Leagrave Road, was totally superb. He was extremely caring and information. I was so grateful and impressed.

03 January 2018

service

5

Had new tryes fitted and car was collected and returned as per instructions.

31 December 2017

service

5

The car was collected, job done, car returned. No problems.

31 December 2017

service

3

Tried to sell me new brake pads at a far more expensive price than a independent garage

30 December 2017

sales

4

Issues with the car so Deliverly delayed curtosey car was manual

26 December 2017

service

4

Easy booking, car in on time, text to say when ready

19 December 2017

sales

5

Everything went perfect

12 December 2017

sales

5

Very efficient and knowledgeable staff

12 December 2017

service

4

It was a minor service - oil and filter whilst I waited. (Have to leave some motivation to strive for betterment.)

08 December 2017

service

5

Always answer queries quickly

05 December 2017

sales

5

I was made to feel like a valued customer

05 December 2017

service

5

Like the new facilities at Specialist Cars Luton

22 November 2017

service

5

See Above

21 November 2017