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Customer Reviews.

sales

4

Knowledgeable sales staff sold me the car I wanted. They also kept me up to date of my cars process through the production process.

02 October 2018

service

4

Effective MoT. Friendly staff and OK place to wait & work. Clean car. Took rather longer than I was expecting.

02 October 2018

service

3

Tried a number of times to call and book the appointment and had to try at least 3 times as my call was not answered.

02 October 2018

service

1

The car was damaged

27 September 2018

service

5

Kept informed of any service requirements.

26 September 2018

sales

5

Through both the initial walk-in, and the subsequent email conversations, Stephanie was able to get the best deal for me on my dream car. I never felt like I was being hassled during this time and she made the entire process feel effortless.

24 September 2018

service

5

My car was collected, serviced, MOT'd, had a pre-existing issue fixed, was washed and vaccuumed and returned in fine fettle.

21 September 2018

service

4

I booked in for a while you wait MOT which when I booked I was told took about 90 minutes. It was actually nearer 180 minutes. Not sure if you were short staffed or not? I've never done a while you wait MOT before so perhaps 180 minutes is the norm?

21 September 2018

service

3

Customer service is always excellent. Actual mechanical service this time didn't appear to be up to their usual previous very high standards (see comment to question 4 below) but appreciate my Mini is getting on a bit.

20 September 2018

service

5

Always helpful & knowledgeable

20 September 2018

service

5

Service staff are always there to help with your car and always go the extra mile to make sure you are happy.

18 September 2018

service

5

Good service

18 September 2018

service

5

Very professional people at this centre

18 September 2018

service

5

They took the hassle away for servicing.Demonstrated a very professional approach.

17 September 2018

service

5

Appointments acknowledged by txt and txt reminders also sent

11 September 2018

sales

5

What great people there are at specialist cars Luton cant thank them enough

11 September 2018

service

4

Generally prompt and efficient service

10 September 2018

service

5

They picked my car up and were on time and very polite.I was kept informed regarding the progress of my car and it was delivered back when they said it would be.

10 September 2018

service

5

Always friendly and helpful and go the extra mile!!

10 September 2018

service

5

As above

05 September 2018

service

4

Most of my questions were answered

05 September 2018

service

5

As expected

28 August 2018

service

4.5

Good service

27 August 2018

service

4

Quick and precised service

14 August 2018

service

5

Superb and especially attention to detail which included my car being washed. Great. Thank you.

13 August 2018

sales

5

Very informative, friendly and efficient.

09 August 2018

service

5

They didn’t charge for something they could have done

04 August 2018

service

5

They always return the car to a high standard of cleanliness.

04 August 2018

service

4

I didn't have any problems.

01 August 2018

service

5

Excellent customer service.

18 July 2018

service

4

Generally good, but need more staff to pickup phones.